Looking for help...
Join the discussions on the iTaNGO Communities of Practice (CoP) website
iTaNGO is a project presented by the Victorian Department of Human Services, the Victorian Department of Planning and Community Development and Infoxchange Australia to give Victorian community sector organisations the knowledge and resources to get the most out of their information communication technology (ICT) setup.
The iTaNGO Knowledgebase houses hundreds of hand-picked resources tailored to help community organisations to improve their digital proficiency.
From how-to guides, to reusable templates to informative articles the Knowledgebase covers all aspects of ICT to help answer your questions from the most basic to the more advanced.
Get started with one of these toolkits of essential resources:
The iTaNGO Communities of Practice online discussion boards are the place to go to your ICT questions answered. The community of experts, facilitators and like-minded peers work toward resolving shared problems surrounding information and communication technologies.
The project will be running information sessions, training workshops and online meetups to extend the learning and provide opportunities for group collaboration and one on one discussions. At this stage all formal events have concluded.
Free IT Helpdesk software
Dianna: "Hi all – hoping to pick your brains! Can anyone out there recommend some free or low cost IT helpdesk software? We are looking for a web solution that doesn’t require use of our infrastructure..."
Cloud meeting software
Kathryn: "Hi, We have started to use the Cloud a lot more and tied this in with our new IT system upgrade. Has anyone used any great Cloud products for organising and inviting/updating meeting invites and information..."
Starting your own social network
Mark: "We had a bit of interest from people at the workshops around developing their own online social or professional network. While platforms like Facebook, Linked In or Google + allow you to reach out to the whole world, sometimes there is a need to create a more niche network that invites networking only from a select group of people..."
Online SMS text messaging services
James: "Hi, Are there any group members that currently use an online SMS text messaging service to send out bulk text messages to people who have registered for notifications?..."
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