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How a CRM is different from an address book What value doe a CRM add? |
27/03/2012 |
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Case management systems - Options document A review of case management systems. |
27/03/2012 |
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Online event management- Options document A review of current online event management programs. |
27/03/2012 |
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Video conferencing platforms - Options document A comparative list of available video conferencing tools. |
27/03/2012 |
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Shared document storage options - Options document A comparative list of available shared document storage options. |
27/03/2012 |
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Customer relationship management (CRM) system - Options document A review of available CRM options and features they provide. |
27/03/2012 |
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Creating your own online community - Options document A review of available social media platforms for creating your own online community. |
27/03/2012 |
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Common social networking platforms - Options document A comprehensive comparison document of the different social media platforms available for organisations. |
27/03/2012 |
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3 Year ICT Plan Example - from the Sector Southern Way Direct Care Service Inc is a non-government, not-for-profit, charitable organisation that provides service, care, support and accommodation focusing on residential care for disabled individuals. Jodie Hamilton created this 3 Year ICT Plan after attending an iTaNGO Workshop, using the iTaNGO Knowledgebase.
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19/03/2012 |
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ICT Policy Example - from the Sector Southern Way Direct Care Service Inc is a non-government, not-for-profit, charitable organisation that provides service, care, support and accommodation focusing on residential care for disabled individuals. Jodie Hamilton created this ICT policy after attending an iTaNGO Workshop, using the iTaNGO Knowledgebase.
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19/03/2012 |
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Write Your Press Release Online This free online tool will assist you step-by-step to build your own press release and prompt you to carefully consider when, why and how to use it. |
04/01/2012 |
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Build Your Own: Strategic Marketing Plan This free tool will help you develop your own strategic marketing plan. |
04/01/2012 |
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iTaNGO workshop presentation slides iTaNGO Workshop presentation slides. |
28/09/2011 |
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Digital proficiency self-assessment checklist template This checklist will help you to identify where your organisation sits on the digital proficiency continuum. Use it when beginning your planning and at regular intervals to gauge your progress. |
13/05/2011 |
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Digital proficiency maturity table This table will help you to identify where your organisation sits on the digital proficiency continuum. Use it when beginning your planning and at regular intervals to gauge your progress. |
13/05/2011 |
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Information Communication Technology (ICT) Steering Committee ICT planning requires the establishment of appropriate governance arrangements to ensure the application, management and review of the organisations ICT Plan are consistent with the goals and objectives of the organisation. This guide will help your organisation to set up an ICT steering committee. |
05/05/2011 |
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ICT plan template Template to use in developing an ICT plan that aligns with and supports your organisational objectives. |
03/05/2011 |
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Software disaster recovery plan template A template that provides a section on recovering software for inclusion in your Disaster Recovery Plan. |
27/04/2011 |
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Risk assessment in a nutshell A checklist to to help with risk assessments and to guage the disaster recovery needs of your organisation. |
27/04/2011 |
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Business continuity planning A Wikipedia article on business continuity planning. |
27/04/2011 |
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Do You Need an Information Strategy An information strategy is worth considering, especially for an organisation developing its use of the internet. But for an organisation like an advice agency that uses information very heavily, the work involved in an information audit and the production of an information strategy is likely to be substantial. |
08/04/2011 |
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Working with an IT support company Several articles on the Knowledgebase strongly advise organisations to have ICT support from external companies, especially where the technology includes networks and servers. This article provides practical guidance on working with an ICT support company |
08/04/2011 |
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Why You Need IT Support Reliable ICT support is necessary for any organisation. What do you need and what does it cost? |
07/04/2011 |
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Strategy for Buying IT Developing a strategy for buying ICT assets. |
07/04/2011 |
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Seven Steps to a Decision on IT Provides seven steps involved in making sound decisions about ICT in community organisations. |
07/04/2011 |
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Planning and budgeting for IT equipment Here are some pointers to planning and budgeting for ICT equipment. |
07/04/2011 |
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Internet Use Policy Here are the main issues about internet use by staff. |
07/04/2011 |
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ICT risk assessment What is risk assessment and how does it relate to information technology specifically? |
07/04/2011 |
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ICT Health Checklists Checklists for ICT proficiency for management and staff. |
07/04/2011 |
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Do you want to be an IT innovator? Many community sector organisations will take on the challenge of pushing forward the role of IT, but equally there are many whose key strengths lie elsewhere. For most agencies, in fact, it will make sense to play safe on IT, and only adopt ideas once they have been developed and tested by someone else. Which kind of organisation is yours? |
07/04/2011 |
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