Case Studies iTaNGO

Title Posted
iTaNGO Case Study Presentation Forum - Innovative Use of Technology- Practical Session

29/05/2012
iTaNGO Case Study Presentation Forum - Highlights and Achievements

29/05/2012
iTaNGO Case Study Presentation Forum - Knowledge Management

29/05/2012
iTaNGO Case Study Presentation Forum - Demonstration Project

29/05/2012
iTaNGO Case Study Presentation Forum - iTaNGO Impact

29/05/2012
iTaNGO Case Study Presentation Forum - Reaching Stability and Moving into New Frontiers

Guest presenters from the sector provided their perspectives and shared their journeys through the lens of the Community of Practice focus areas of 'Becoming Stable and Secure' and 'Social Media'. 

29/05/2012
iTaNGO Case Study Presentation Forum Introduction

23/05/2012
iTaNGO Case Study Presentation Forum Videos

iTaNGO Case Study Presentation Forum Introduction

· Welcome and purpose of forum: Tracey Ezard - Facilitator
· Celebrating iTaNGO: Peter Walton – CEO, Infoxchange Australia
· The Victorian Government's involvement: Genine Wallinga - Director, Business Relationship Management Branch, Department of Human Services (VIDEO)
· Brief overview of iTaNGO project and resources: David Spriggs – iTaNGO Project Director and General Manager, Infoxchange Australia

04/05/2012
iTaNGO Case Study Presentation Forum Evaluation Report

See the Case Study Presentation Forum Evaluation Report here.

26/04/2012
iTaNGO Case Study Report

A copy of the iTaNGO Case Study Report and appendices.

 
13/04/2012
iTaNGO Case Study Presentation Forum

iTaNGO Case Study Presentation Forum, Agenda and powerpoint slides.

03/04/2012
How a CRM is different from an address book

What value doe a CRM add?

27/03/2012
Case management systems - Options document

A review of case management systems.

27/03/2012
Online event management- Options document

A review of current online event management programs.

27/03/2012
Video conferencing platforms - Options document

A comparative list of available video conferencing tools.

27/03/2012
Shared document storage options - Options document

A comparative list of available shared document storage options.

27/03/2012
Customer relationship management (CRM) system - Options document

A review of available CRM options and features they provide.

27/03/2012
Creating your own online community - Options document

A review of available social media platforms for creating your own online community.

27/03/2012
Common social networking platforms - Options document

A comprehensive comparison document of the different social media platforms available for organisations.

27/03/2012
Explanation of acronyms

A -

27/03/2012
iTaNGO Case Management Presentation - Service Record System

Service Record System (SRS) presented the benefits of their Case Management solution at the iTaNGO ICT & Case Management Vendor Showcase in February 2012.

26/03/2012
iTaNGO Case Management Presentation - GoldCare

Scope presented the benefits of GoldCare - at the iTaNGO ICT & Case Management Vendor Showcase in February 2012.

23/03/2012
Social Media Web Analytics Evaluation Template

Tracking your return on investment on social media is important to make sure the time you spend on it is getting you results.

22/03/2012
3 Year ICT Plan Example - from the Sector

Southern Way Direct Care Service Inc is a non-government, not-for-profit, charitable organisation that provides service, care, support and accommodation focusing on residential care for disabled individuals.

 
Jodie Hamilton created this 3 Year ICT Plan after attending an iTaNGO Workshop, using the iTaNGO Knowledgebase.
 
19/03/2012
ICT Policy Example - from the Sector

Southern Way Direct Care Service Inc is a non-government, not-for-profit, charitable organisation that provides service, care, support and accommodation focusing on residential care for disabled individuals.

 
Jodie Hamilton created this ICT policy after attending an iTaNGO Workshop, using the iTaNGO Knowledgebase.
 
19/03/2012
Social media policy example - from the sector

Southern Way Direct Care Service has provided its newly developed social media policy as an example for other organisations.

19/03/2012
Introduction to Accessibility

Making your websites open to everyone - A web accessibility summary

Accessibility is about providing universal access to information on the internet, no matter whom, or how they are viewing it.
16/03/2012
iTaNGO Case Management Presentation - The Care Manager “tcm 7”

Database Consultants Australia (DCA) presented the benefits of TCM 7 - The Care Manager - at the iTaNGO ICT & Case Management Vendor Showcase in February 2012.

15/03/2012
CEO Q&A - Marianne Hubbard, Pinarc Disability Support

Marianne Hubbard, CEO - Pinarc Disability Support Sara Cavanagh, Senior Services Manager - Pinarc Disability Support

Pinarc Disability Support is a not-for-profit, multi-service community sector organisation providing support to people with a disability and their families across the Grampians region of Victoria.

What are the key benefits of implementing an Information and Communication Technology (ICT) plan?
Seeing the cost savings in time, reduced travel and the immediate benefit to clients in terms of increased reach and access to specialist services.
 
What are your top tips for others thinking about establishing an ICT plan, or just getting started?
01/03/2012
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