iTaNGO Newsletter

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iTaNGO May Update - IT awareness for NGOs

Hello,

Welcome to the first monthly iTaNGO newsletter. In this issue:

Information Sessions off and running
Official iTaNGO launch
iTaNGO resources now online
Workshops coming soon

20/04/2011
iTaNGO June Newsletter

Hello,

Welcome to the June iTaNGO newsletter. In this issue:

Recap of the information sessions
Webinar and session slides now available
Share the knowledge
Workshop dates
IT tips for NGOs competition winner

 

28/06/2011
iTaNGO July Newsletter

Hello,

Welcome to the July iTaNGO newsletter. In this issue:

Workshop dates and agenda finalised
Staff IT Training Needs Assessment
Knowledgebase- What are others using?

15/07/2011
iTaNGO September Newsletter

Hello,

Welcome to the September iTaNGO newsletter.

In this issue:

Recap of the iTaNGO workshops
Communities of Practice have commenced - get involved!
iTaNGO workshop resources now available 

                       

28/09/2011
Have you joined an iTaNGO Community of Practice yet? (USB stick inside) 21/10/2011
iTaNGO October Newsletter

Hello,

Welcome to the October iTaNGO newsletter.

In this issue:

Get involved, join a Community of Practice
iTaNGO Community of Practice domains
Share back to the Knowledgebase
                       

26/10/2011
This week's discussions...

Here are some of the discussions going on right now on the iTaNGO Communities of Practice website:

Free IT Helpdesk Software - Ask the community

Diane asks "Can anyone out there recommend some free or low cost IT helpdesk software? We are looking for a web solution that doesn’t require use of our infrastructure..."

24/11/2011
This weeks discussions...

Here are some of the discussions going on right now on the iTaNGO Communities of Practice website:

Client Database for Emergency - Ask the Community

Vern says "Our organisation provides emergenecy relief for a very large shire, we need to come up with a new data base to record client details, details of each visit, what was provided etc. The database needs to be accessed from our base but also remotely from our outpost locations and so needs to allow more than one user at a time. I feel we can’t use clould based because of confidentiality, privacy etc. Is anyone out there also involved with providing emergency relief that has found a good solution?"

05/12/2011
This week's discussions...

Hello,

Here are some of the discussions going on right now on the iTaNGO Communities of Practice website:

Cloud meeting software - Ask the Community

Kathryn asks "We have started to use the Cloud a lot more and tied this in with our new IT system upgrade. Has anyone used any great Cloud products for organising and inviting/updating meeting invites and information. I have been using Doodle which is an improvement from Outlook but looking for something even better!"

08/12/2011
This week's discussions...

Hello,

Here are some of the discussions going on right now on the iTaNGO Communities of Practice website:

Social Media strategy over the holidays - Social Media

Richard says "...I have a few friends within the industry using Hootsuite which has “Schedule Messages” function...Hope this helps you."
16/12/2011
This weeks discussions...

Hello,

Here are some of the discussions going on right now on the iTaNGO Communities of Practice website:


iTaNGO meet-ups held via virtual platforms
- Ask the Community
Charlee says "In choosing the platform for our online catch-ups recently we assessed a number of available [video conferencing] options and drafted the attached...‘comparison’ document...Please feel free to use the attached XLS as a starting point, add to it any further findings and
resubmit here for others to use…"

21/12/2011
This week’s discussions…

Hello,

Here are some of the discussions going on right now on the iTaNGO Communities of Practice website:

What do you want to use social media FOR? - Social Media
Cynthia says "...I have just used the social media policy builder and it is really great. It certainly directed my thinking in terms of what to put in place for the sake of our staff, volunteers and clients...
"

30/12/2011
Recent discussions…

Hello,

Here are some of the discussions going on right now on the iTaNGO Communities of Practice website: Log in to see!

Web content style guide - Ask the Community
Mark asks "I’m currently on the hunt for a web content style guide available under creative commons. An online style guide is important for making your website read well, look consistent and remain accessible to all users...It should include things like...

06/01/2012
This weeks discussions...

 

Hello,

Here are some of the discussions going on right now on the iTaNGO Communities of Practice website: Log in to see!

FREE online Event Management (cloud application) - What's new, What's out there?
Christoph says "... not-for-profits can also 'sell' free tickets. In other words Eventbrite can be used to organise any meeting where you'd like to have people rsvp, at no cost to either the organisation nor the participants."

12/01/2012
This weeks discussions...

Hello,

Here are some of the discussions going on right now on the iTaNGO Communities of Practice website: Log in to see!

Case Management Systems- Who is using what?  - ICT and Case Mangement
Ruth says "Hi all, This is fantastic. I am currently looking for a case management system that is able to hold appointment content with follow up mechanisms, to give out progress reports and to collate material for funding data.

19/01/2012
This weeks discussions...

Hello,

Here are some of the discussions going on right now on the iTaNGO Communities of Practice website: Log in to see!

What do you want to use social media for? - Social Media
Michael says "I’m a long time advocate of social media…I’ve been ramping up the use of twitter and facebook where I work (community RTO) and it is just now bearing some fruit. There was a lot of resistance in the beginning – with Facebook and particularly Twitter seen as a ‘time-waster’ or ‘frivolous’ and ‘just for young people’. Social media…has been a fantastic tool in getting us on the radar for funding bodies and stakeholders. It doesn’t take a huge amount of work…The end result has been a greatly raised profile and some important visits from politicians who found us on twitter. For me the trick is to see time spent on social media as a long term investment. Small, regular posts and avoid the urge to market all the time! …it has been great to see a social media campaign sustained long enough for benefits to seep through to even the most sceptical!" 

27/01/2012
This weeks discussions...

Hello,

Here are some of the discussions going on right now on the iTaNGO Communities of Practice website: Log in to see!

Anyone got a cloud-based CRM they'd recommend? - Ask the Community
Rob says "[My organisation is] currently working with Infoxchange on implementing a CRM they have developed specifically for community sector nfps. I had reviewed a couple of CRM’s about 18 months ago and they were too costly and complex for our 20 person community org...My organisation in [Geelong] provides disability services, health promotion and sports development support so the CRM is being tailored for our customer base..."

03/02/2012
This week's discussions...

Hello,

Here are some of the discussions going on right now on the iTaNGO Communities of Practice website: Log in to see!

Having trouble getting Management buy in for Social Media in your workplace?- Social Media
Robert says "We continue to struggle with the issue of Social Media from a management perspective. There continues to be a tendency to view social media as a timewasting activity that should be restricted within the workplace. I think the agent for change will be driven by agencies and groups who can successfully demonstrate the the use of social media as an effecive communication tool.

09/02/2012
This weeks discussions...

Hello,

Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

Shared Documents that we can work on together - Ask the Community
Admin says "There are now a number of discussion threads containing Shared Documents that each CoP are collaboratively working on together – which is great! To help you find these easier, we’ve added #ShareDoc into each Topic Title, and if you enter ‘sharedoc’ into the search function (for discussions) you’ll see them all in one place. Check them out and see what you have to add!
"
 

17/02/2012
This week’s discussions…

Hello,
 
Here are some of the discussions going on right now on the iTaNGO Communities of Practice website: Log in to see!

Recommended consultant to conduct an ICT needs analysis? - Knowledge Management
Louise asks "We have a typical set-up with multiple internal and online databases that don’t speak to each other. We don’t have a business analyst or ICT specialist. We need someone to help audit our business needs and recommend what we need to improve monitoring, communication and efficiency. Can anyone recommend a consultant they’ve used in the past or heard good things about?"

24/02/2012
This weeks discussions...

Hello,

Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

 

iTaNGO Case Studies- iTaNGO KnowledgeBase

Ever wondered how iTaNGO has helped other Community Sector Organisations (CSOs)? In the iTaNGO KnowledgeBase we now have an iTaNGO Case Studies section. Here you can read case studies from other CSOs on how iTaNGO has helped them on their journey to becoming digitally proficient. Our first case study is of Marianne Hubbard, CEO of Pinarc Disability Support. You can read her story here.

29/02/2012
This weeks discussions...

Hello,

Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

Facebook timeline for your organisation & the advantages of Yammer - Social Media
Rheinard says "Nice. Thanks. Also noticed an issue with the new update. People are grumbling that Timeline for Pages gets rid of the Default Landing Page option. Some people have used this successfully to increase Likes on their pages by providing teaser content that's only available to people who have liked it. Personally, I think this could be an issue if you’re marketing relies on it. On the other hand, I think it means that people can now really focus on relationship marketing and...

09/03/2012
This weeks discussions...

Hello,

Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

Want to know what your options are? - Ask the Community
iTaNGO says "Save time and money by collaborating with other not-for-profit organisations to collectively research your Information and Communication Technology (ICT) options, don’t do it all yourself! Learn from user experience rather than sales reps! Find answers to the questions you didn’t know to ask, from people in your sector..." 

15/03/2012
This weeks discussions...

Email not displaying correctly? View the online version

Hello,

Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

Congratulations! You have helped to digitalise books by joining the iTaNGO CoP community. To find out more please click here.

22/03/2012
Case Study Presentation Forum

Hello,

We have just released an additional 7 seats to the iTaNGO Case Study Presentation Forum, this Monday, 2nd April. Get in QUICK!! For event details and to register please click here!

 

29/03/2012
Seeking your input to the iTaNGO project evaluation

Hello

 
The Department of Human Services (DHS) and the Department of Planning and Community Development (DPCD) have contracted dk2 Pty Ltd, to evaluate the iTaNGO project. 
 
My name is Meredith King, Director and Principal Consultant at dk2, and I would like to invite you to complete the final online survey as part of the iTaNGO evaluation.
03/04/2012
This week's discussions...

Email not displaying correctly? View the online version

Hello,

Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!


Introduce yourself - ICT & Case Management
Donna says "
I recently attended an iTaNGO seminar for the first time and was really impressed by the level of commitment in the NGO sector to embrace ICT and improve productivity. I’ve been in the IT industry for 14 years and it was refreshing to see how this forum is transforming the way in which technology is viewed..."  

12/04/2012
This weeks discussions...

Email not displaying correctly? View the online version

Hello,

Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

Social media for social inclusion - Ask the Community
Kate says "Hi @amandab, I was recently reading this article: (log-in to see web link) It is titled Social media barrier or tool for inclusion? One of the key points is that for people with disabilities, numbering one in five Australians, access to these sites can be life-changing. ...Social media is the cornerstones of modern communication and it is essential that people with disabilities can access it and... are able to use these tools and stay connected with the world."  

19/04/2012
This weeks discussions...

Email not displaying correctly? View the online version

Hello,

Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

What do you want to use social media FOR? See some 'best of examples' - Social Media
Liz says (page 2) "... It might be worth subscribing just to see how they use Facebook as a tool, get a few handy hints! Another thing I’ve found FB useful for is you can ‘friend’ politicians. I’ve had interesting discussions with Pollies that I’m sure I’d never be able to get an audience with in the ‘real’ world. It’s also been interesting for me to ‘eavesdrop’ on their real lives. You can’t sugar coat everything, nor would you want to, but balance is important..." 

26/04/2012
This weeks discussions...

Email not displaying correctly? View the online version

Hello,

Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

Need help registering or logging in to the Communities of Practice? Please call (03) 9418 7423

Document Control Policy - Ask the Community
Rheinard asks "We’ve mapped out quite a specific folder structure for our shared documents stored on Dropbox (for Teams). What we do lack though is a policy/procedure for specifying the use of a document structure (including naming conventions for files and sub-folders). The folders are pretty self-explanatory, yet we occasionally have staff who insist on moving things or creating duplicates because the structure doesn’t suite everyone’s workflows. Has anyone faced this scenario and perhaps have a policy or
 guideline to share?

04/05/2012
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