iTaNGO Newsletter

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Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

Google Apps/Gmail - Ask the Community
Simon asks "I was under the impression that it was free but.. not yet available for Non Profits outside of the US… Shame..! I checked with the department (DHS) about using such products, considering the information is stored globally and will not fall under the same privacy laws, they advised us that we should not use cloud based products (Yahoo, GMail, Hotmail, etc) Have you been able to overcome this issue?" 

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Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

Acceptable use of ICT policy - Ask the Community

Kate says "...We are revising our policy for all staff that explains how staff should correctly utillise the organisation’s technology resources. We thought we’d share our current draft in case it is of use to the sector (as we believe that every organisation should have a policy that covers these issues). Let us know your thoughts, or if you have a policy you like, please share it.(log in to see attachment)" 

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Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

Hosted MYOB - Knowledge Management

Morri says "...Check out Xero or Saasu…Dont get me wrong, we have been using MYOB with our NFP clients since 1997, and we know every nook and cranny… and its got some good bits, especially that it still works when the internet doesnt, but if someone walked in today and asked me the question you are asking, I would bring them on to Xero in a heartbeat." 

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Managing iPads - Ask the Community
Rheinard says "Hi @rosecrosland, I’ve been managing a set of iPads using an old version of the “iPhone Configuration Utility”, because the newer iOS Configuration tools did not cater for us living here in Australia. However, now Apple does provide volume purchasing (log in to see web-link). This means that the new utility will do the trick. Ideally, you would want to have a docking station with a computer (running iTunes with the configuration utility) attached. This is the most seamless approach, but also the most costly. (We’re aiming to move towards this this year as I am the one at the moment having to sync batches of iPads at a time… would love to stop doing this!). I hope this little bit of insight is helpful." 

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Project management and online storage - Knowledge Management
Kris says "Hi, I just found (log-in to see web-link) which is an open source web application for project planning, monitoring and control. Being open source you can download it for free and host it yourself or they offer a range of SaaS plans starting at around $50 per month. There’s an online demo on the website so you can go in and play around with it before you commit to anything.Hope you find something that fits your needs, good luck." 

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Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

File management protocols - examples & tips needed - Knowledge Management

Chris says "In regards to sharepoint – check if you can purchase through connecting up / donortec (log-in to see web-link). You will save a bucket load on the software costs if your company fits into the charity / not for profit area. You can always start small and work on bringing more and more features of sharepoint online when you are comfortable with it." 

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How to best compare website statistics - Ask the Community
Geoff says "You can only benchmark stats if similar organisations will share stats with you.Be aware that there are going to be differences in the ways your sites are set up that will still make figures difficult to compare. For example, if you put contact details on your home page, you will get far fewer hits on your contact page, and hence less total hits as a result. But visitors will be happier because it was easy to find. The better strategy is to set your site up well, read your stats, use results to help make changes, and watch what happens to the patterns of user behaviour...Two more things: the site must work well on mobiles, and almost always the website is a part, not the whole, of a good promotion strategy..." 

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Tracking the results of your social media activities - Social Media
Mark says "...Good article looking at the four types of metrics you want to consider tracking when measuring the results of your communications, basically: who is consuming my content, who is sharing my content, who then goes on to begin an action, who completes an action. The article, like most, talks about it in commercial terms, that is; lead generation and sales, which is the bottom line for business, but for many of us, attracting service users isn't necessarily our ultimate goal, but I think when you translate ‘lead generation’ as getting people to take the first steps in a call to action, and ‘sales’ as action completed the lessons are the same." 

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Trip scheduling software - Ask the Community
G asks "Has anyone researched trip scheduling software for their clients? Or do you currently use one and what are your impressions? We’re in the process of setting up a mobility management model; we’ve evaluated a number of systems and brought it down to a shortlist of four. However, there may be more out there that we’re unaware of and wanted to ask the community for their feedback." 

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What is your workflow? - Ask the Community
Rheinard asks "Which workflows do you use to do your work? (e.g. which devices, online services, apps). I am a big fan of workflows because it helps me understand the contexts in which I find myself doing work. It also helps me understand the needs of others more and learn a whole lot of new things I have not considered before. It also happens to be my basis for debates...?" 

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Alternatives to Google Groups - Ask the Commuity
Gordon asks "We are looking for a mail list or list server solution for sharing among an extended network. It can have a web site/forum but it MUST be usable from the users mail inbox. Google Groups works perfectly. However many in the network do not approve of Google’s privacy policies and would prefer alternatives. Mailman is 15 years old software that does the job but is not supported by some ISPs including our preferred provider. 

Most of the other solutions (ning, buddypress out of hte box etc) require people to remember log ons and/or do not give enough control over how mail messages are received. Any ideas greatly appreciated!!" 

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Advice needed for tablet purchase for staff - Ask the Community
Anthony asks "Our organisation is looking to purchase tablets for each staff member (4 in total). There has been debate around staff preferences for certain brands & models and making the shortlist is the latest ipad from Apple & the Nexus 7 from Asus. Our staff is often out of the office at network meetings & events and would use tablets to browse the internet, access cloud services (dropbox, webmail, google calendar, skype/facetime, social media, etc), type meeting notes and adopt new workflow processes to assist a semi-mobile workforce in the future. 

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Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

Governance ideas for a "virtual" advisory group  - Ask the Community
Cath says "Hi just wondering if any partners have experience with ongoing virtual advisory groups (online). The large program i am part of is thinking of creating one for the duration of the 3 year program..." 

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Here are some of the discussions going on right now in the iTaNGO Communities of Practice website: Log in to see!

Cloud Computing – Microsoft Office 365 - Ask the Community
Stacey says "I’m looking for a system to connect our two sites (both located in Moe) and I’m not having any luck so far!I want to be able to access and modify files, access emails and..."