By Infoxchange Australia
The aim of ICT planning is to align your ICT use, acquisition and management with your organisation’s mission, vision and business plan.
- iTaNGO ICT plan template
- iTaNGO ICT steering committee model
- iTaNGO ICT policies
- Digital proficiency maturity table
- Digital proficiency self-assessment checklist
- ICT training needs assessment
It is vital to involve all levels within your organisation from the governing body or management committee to the chief executive officer (CEO) and operational leadership and right down to service delivery staff in order to:
- establish within the organisation an ICT culture and a strategy that integrates ICT with the organisation’s mission and functions
- enhance the role of ICT in fulfilling the organisation’s mission and improving its function
- extend awareness of the cultural and operational importance of the digital revolution
- ensure that ICT complements and enhances the organisation’s service to its clients
- take advantage of economies provided by ICT in service delivery, recording, reporting and making submissions
- provide a structure for the continuing development of digital proficiency
- develop awareness of the range of technological solutions available to the organisation
- develop an ICT acquisition strategy that ensures the optimum quality of ICT hardware and software is made available to staff
- establish protocols for monitoring the quality and use of ICT hardware and software
- improve staff training in ICT proficiency
- enhance the monitoring of staff ICT proficiency
- enhance staff record keeping and client management systems
- provide stock control processes that include maintaining up-to-date registers of ICT hardware and software
- realise the potential for cooperation, communication and referral between all organisations providing services to our clients
- ensure governing body oversight of the organisation’s ICT proficiency.
About the author
Infoxchange Australia
An Australian not-for-profit social enterprise encouraging the use of technology for social justice.
Copyright © 2011 Infoxchange Australia